Refund Policy


We strive to deliver accurate, reliable, and professional tax filing services.


Please read our refund policy carefully before using our services.
1. Non-Refundable Services
  • Once we begin processing your tax filing or related services, fees paid are non-refundable, whether the service is completed or partially completed.
2. Duplicate Payments
  • In the event of a duplicate charge due to a technical error, a full refund will be issued for the extra payment.
  • Refunds will be processed to the original payment method within 7–14 business days.
3. Cancellations Before Service Commences
  • If you request a cancellation before   we begin work, you are eligible for a full refund, less any applicable transaction or processing charges.
4. Processing Refunds
  • All approved refunds will be credited to the original payment method used at the time of purchase.
  • Refund timelines may vary depending on your bank or payment provider.
5. Contact for Refund Requests

For refund inquiries, please email us at support@taxfiling.lk or call +94 77 40 87 869 with your payment reference details. Please include your payment reference details when you contact us.