Refund Policy
We strive to deliver accurate, reliable, and professional tax filing services.
Please read our refund policy carefully before using our services.
1. Non-Refundable Services
- Once we begin processing your tax filing or related services, fees paid are non-refundable, whether the service is completed or partially completed.
2. Duplicate Payments
- In the event of a duplicate charge due to a technical error, a full refund will be issued for the extra payment.
- Refunds will be processed to the original payment method within 7–14 business days.
3. Cancellations Before Service Commences
- If you request a cancellation before we begin work, you are eligible for a full refund, less any applicable transaction or processing charges.
4. Processing Refunds
- All approved refunds will be credited to the original payment method used at the time of purchase.
- Refund timelines may vary depending on your bank or payment provider.
5. Contact for Refund Requests
For refund inquiries, please email us at support@taxfiling.lk or call +94 77 40 87 869 with your payment reference details. Please include your payment reference details when you contact us.